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Playbook

Cost Change Review Playbook

Supplier cost updates can create margin pressure quickly, especially when product files, price lists, quotes, and customer exceptions are reviewed in separate spreadsheets. This playbook outlines a simple workflow for validating cost changes, identifying exposure, and deciding which prices need action.

Why supplier cost updates get messy

Supplier files arrive in different formats
Cost changes are uneven across categories
Some SKUs have active quotes or customer-specific prices
Teams often compare files manually
Margin impact is not always obvious until later

Step 1: Validate the cost change

Confirm that the supplier file is internally consistent before using it to evaluate pricing action.

Matching part numbers
Old cost versus new cost
Effective date
Missing SKUs
New SKUs
Discontinued SKUs
Large outliers
Zero or blank costs
Unit of measure changes

Step 2: Identify margin exposure

Review the cost change against the current approved price, new cost, active margin, minimum margin guardrail, target margin, category expectations, and existing price list coverage. This comparison helps identify where margin is already exposed and where a cost increase may create a new exception.

Current approved price

Use the most current approved operating data available.

New cost and active margin

Use the most current approved operating data available.

Margin guardrails and category expectations

Use the most current approved operating data available.

Existing price list coverage

Use the most current approved operating data available.

Step 3: Prioritize the review

Not every cost change deserves the same attention. Start with the items that have the greatest margin, customer, demand, or operational exposure.

High-demand SKUs
High-volume SKUs
Margin-risk SKUs
Large cost increases
Items used in active quotes
Strategic categories
Products with customer-specific pricing

Step 4: Add demand and commercial context

Price changes should consider recent sales movement, category demand, customer sensitivity, inventory position, and competitive pressure where those inputs are available. This context does not make the final decision; it helps reviewers understand the likely tradeoffs before approving an action.

Step 5: Choose an action

Approve price update

The proposed change is supported and ready for the approval or publication process.

Hold for review

More commercial, customer, or category input is needed before deciding.

Monitor

The cost movement does not require immediate action but should remain visible.

Escalate

The margin or commercial exposure needs a designated senior reviewer.

Keep current price temporarily

Maintain the approved price for a defined period and record why.

Update price list effective date

Align the approved change with the date it should reach operating systems.

Step 6: Publish approved outputs

Export decisions

Prepare the approved output in the format required by the next system.

Update price lists

Apply approved prices and effective dates to the correct operating list.

Inform quoting teams

Make sure active quote workflows use the right approved pricing context.

Retain the record

Keep the source cost, review decision, owner, rationale, and effective date.

How NewAxiom supports this workflow

Dashboard

Identify SKUs that need review.

Cost Analytics

Understand cost movement and exposure.

Pricing Workbench

Test pricing updates and review guardrails.

Demand Workbench

Add sales movement and demand context.

Price Lists

Publish approved operating prices.

Quote Builder

Apply structured pricing context to customer quotes.

Want to review your cost-change process?
Request trial access and we'll review where your pricing workflow may be breaking down.
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